Delivery Information

At Horticentre we have several options for you to receive your order. We offer both a free collect in Store Service and various delivery options. Your delivery charge will be displayed to you when processing your order at the online checkout and you can see our different services and price points below.

Living Plants

Please note we are currently only able to deliver all living plants locally. If you try to order trees, roses, etc outside of our local delivery range the webshop will block the order.

Free Collection in the Horticentre Store

This enables you to shop in a way that suits you. Collect your order either the same day (depending on your online order time) or the next day free of charge. 

Seed Packet Delivery

If you are ordering just Seeds then we offer a set delivery rate of £2.75 for all orders outside 5 miles of Horticentre and FREE delivery within 5 Miles of the store.

Free delivery within 5 miles of Horticentre in Overton

We deliver your purchases free of charge within 3 to 5 working days, when you are in a 5 mile range from our garden centre in Overton, Wakefield.

Delivery further than 5 miles of Horticentre in Overton

For delivery of your purchased goods at Horticentre a bit further away from our centre in Overton, we have the following options:

Excluding heavy or oversized goods

  • Spend less than £40 and we will aim to deliver within 3-5 working days for £6.99
  • Spend over £40 and we will aim to deliver within 3-5 working days free of charge

Including medium, heavy or oversized goods

  • Medium sized goods [everything that's not on a pallet] will be delivered within 3-5 days, for £15
  • All other heavy and oversized goods being palletized delivered at £59 per pallet. Please note our system will charge for 1 pallet only; if the quantity of goods is over 1 pallet we will contact you for the additional delivery fee charged at £59 per pallet.

Heavy Goods & Oversize Items

Some items are classed as heavy or oversize such as bags of compost, gravels, bird seed, large plastics, large boxed items or tools. These may have to be sent by special courier or pallet delivery and as such fall outside our usual delivery charges. This is per our standard Terms & Conditions and if you decide you would like heavy goods delivering then the cost will be shown at the checkout once you have added your postcode to your delivery address.

Surcharge Areas

Please note: Our delivery options above only apply if you are not in a surcharge area listed below, the website calculates this at checkout upon entering a postcode for delivery.

Scottish Highlands, Republic of Ireland and Islands: Delivery surcharge of £15

Postcodes: AB31 – AB38, AB41-AB56, BT1-94, FK17 – FK21, G83, GY9,  HS1 – HS9, IM, IV1 – IV49, KA27-28, KW0 – KW99, PA20 – PA99, PH15 – PH99, TR21-25,  ZE1 – ZE3

Isle of Wight:

Delivery surcharge of an additional £15

Postcodes:PO30-41

We cannot ship to the following Jersey & Guernsey postcodes

Postcodes: JE1-JE5 & GY1-GY10.

Fireworks Delivery

Unfortunately our commercial delivery partner is now unable to deliver fireworks and until a new partner can be found we are only able to offer local delivery. If the website does not let you order your fireworks and you are within 10 miles of our store (WF4 4RG) then please contact us on 01924 280306 and we can discuss possible delivery options.

Vouchers

We send all our vouchers with own in-house courier or Royal Mail 1st Class Signed. The cost of this service is a flat rate of £2.75 however large value voucher orders may need to be sent by special courier for insurance purposes and there may be a surcharge to pay. In the event of this taking place a member of staff will be in touch to discuss your options or you can contact us on 01924 280306 for more details.

Tracking Your Parcel

Horticentre will email you when your order has been dispatched or is ready for collection from store and our courier company will email you with tracking details so you can locate your parcel at any time. If you do not receive a confirmation email within 24 hours of placing your order please contact us on 01924 280 306 or  [email protected].

*We currently do not offer a delivery service to addresses outside the UK

 

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