At Horticentre we have several options for you to receive your order. We offer both a FREE Collect in Store Service and various delivery options. Your delivery charge will be displayed to you when processing your order at the checkout and you can see our different services and price points below;
FREE Collection from Store:
This enables you to shop in a way that suits you. Collect your order from store same/next day* for FREE. For full details go to our “Collect in Store” Page.
Delivery of Vouchers:
To ensure security all our vouchers are sent either by signed for 1st Class Royal Mail or hand delivered by our own delivery drivers at a flat rate charge of £2.06 which is in line with the Royal Mail’s current pricing list. If purchased with other items the delivery charge is not applied and our “All Other Products” delivery scheme is applied.
All Other Products:
If you live within 5 miles of the store we will deliver within 3-5 working days for FREE
If you live further away than 5 miles of the store you have the following options
Excluding heavy or oversize goods:
- Spend less than £30 and we will deliver within 3-5 working days for £5 or next day for £12
- Spend over £30 and we will deliver within 3-5 working days for FREE or next day for £5
Including heavy or oversize goods:
- We will deliver within 3-5 working days for £39, unfortunately we currently cannot offer next day delivery for these items.
Heavy Goods & Oversize Items
Some items are classed as heavy or oversize such as bags of compost, gravels, bird seed and large boxed items or tools and these may have to be sent by special courier or pallet delivery and as such fall outside our usual delivery charges for customers living further than 3 miles away from store. This is per our standard Terms & Conditions and if you decide you would like heavy goods delivering then the delivery cost will be shown at the checkout once you have added your postcode to your delivery address, if you have any queries then you should contact or phone 01924 280 306.
Depending on your choice of delivery service we aim to make all deliveries within 3-5 working days of your order being confirmed or in the case of next day delivery we aim to deliver the next working day if the order is confirmed by 12pm midday. All orders confirmed after midday will be sent on the next working day for next day delivery. All items ordered over a weekend will be sent on the next working day as per your choice of delivery. Working days are defined as Monday to Friday and do not include bank holidays. If you have any specific requests regarding delivery please contact us at to discuss your situation.
PLEASE NOTE: Our delivery options above only apply if you are not in a surcharge area listed below, the website calculates this at checkout upon entering a postcode for delivery.
Scottish Highlands, Republic of Ireland and Islands – delivery surcharge of £15
Postcodes: AB31 – AB38, AB41-AB56, BT1-94, FK17 – FK21, G83, GY9, HS1 – HS9, IM, IV1 – IV49, KA27-28, KW0 – KW99, PA20 – PA99, PH15 – PH99, TR21-25, ZE1 – ZE3
Isle of Wight – Postcodes:PO30-41 – delivery surcharge of £15
PLEASE NOTE: We cannot ship to the following Jersey & Guernsey postcodes: JE1-JE5 & GY1-GY10.
We do not offer a delivery service to addresses outside the UK.
If You Don’t Receive Your Delivery
Tracking Your Parcel
HortiCentre will email you when your order has been dispatched or is ready for collection from store and our courier company will email you with tracking details so you can locate your parcel at any time.
Due to the explosive properties of fireworks we have to use special couriers to transport them and due to this nature we are unable to process Firework orders with any other product so we kindly request that customers only place orders with Fireworks and do not include any other type of product.
It is illegal to sell Fireworks to anyone under the age of 18 and there must be someone of at least 18 to sign for all deliveries, if there is no-one of that age available then delivery will be returned as undelivered and you may be charged a fee.
Our delivery prices for Fireworks are as follows;
Deliveries within 7 miles of any price – FREE delivery
Spend between £0 – £100 – £29.95 delivery
Spend between £100 – £250 – £19.95 delivery
Spend over £250 – FREE delivery
These prices only apply to postcodes beginning with the following codes;
BB,BD, BL, DN1-12, HD, HG, HU, HX, LS, M, OL, S, WA, WF, WN, CH, CW, DE, DN14, FY, L, LA1-LA4, LL11-LL22, LL24-LL32, NG1-NG30, PR, SK, YO1-17, YO19, YO23-32, YO41-61, YO90-95, B, CA, CV, DH, DL, DN14-22, DN23+, DY, LA5+, LE, LN, NE, NG31-NG34, PE9-PE12, PE20-PE25, SR, ST, TS, TF, WR, WS, WV, YO18, YO21-22, YO62, AL, BN, BR, CB, CM, CR, DA, E, EC, EN, GU, HA, HP, IG, KT, LU, ME, MK, N, NN, NW, OX, RG, RH, RM, SE, SG, SL, SM, SW, TN, TW, UB, W, WC, WD, BA, BH, BS, CO, CT, EH, FK1-FK14, G1-82, GL, HR1-4, IP, KA, KY, LL23, LL33+, NR, PE1-PE8, PE13-19, PE26+, PO1-29, SN, SO, SP, SS, AB1-32, AB39, CF, DD, DT, EX, FK8, ML, NP, PA1-19, PH1-5, PH12-14, PO30-41, SY1-17, TA, TD & TQ.
The system will work out your delivery charge once you proceed to the checkout and enter your postcode. If you postcode is not in the list above then we may still be able to deliver your items but you will need to contact us for a price at or 01924 280306.
*Collect in store orders are processed on a first come first serve basis and are picked in order number, at busy times there may be a wait for your item but we aim to get everything out same day where possible.